Entrepreneur® | Books

Built for Franchising

A new book by Kendall Ware

The future of franchising is built on partnership. The relationship between franchisor and franchisee can determine whether a brand simply grows or grows stronger. In Built for Franchising, Kendall Ware introduces FranShip®, a people-first approach to strengthening that relationship through alignment, trust, and shared ownership. Drawing on more than two decades of franchise leadership, Ware shows how stronger relationships create stronger franchise systems—and a lasting competitive advantage.

Pre-Order Available Now

Ships November 17, 2026

Cover of Built for Franchising, a book by Kendall Ware published by Entrepreneur® | Books

About the Book

Franchising Is Built on Relationships.

Every franchise system depends on the relationship between franchisor and franchisee. Franchisors are building brands, systems, and long-term value. Franchisees are investing their capital, time, and livelihoods into bringing those brands to life. When both sides are aligned, franchise systems become stronger, more resilient, and better positioned to grow.

Built for Franchising looks closely at that relationship — how alignment, leadership, communication, and genuine partnership shape whether a franchise system grows healthy or grows strained.

It also introduces FranShip®, Kendall Ware's philosophy and body of work focused on strengthening the franchisor-franchisee relationship.

Readership

Who the Book Is For

  • Franchisors

    Building stronger, more aligned franchise systems

  • Franchisees

    Building stronger partnerships with the brands they represent

  • Founders

    Turning a growing concept into a sustainable franchise system

  • Franchise executives

    Leading growth, operations, support, and franchisee relationships

  • Operators

    Turning strategy into consistent unit-level execution

  • Emerging franchise brands

    Building the right foundation before growth accelerates

Portrait of author and franchise executive Kendall Ware

The Author

About Kendall Ware

Kendall Ware is a seven-time C-suite franchise executive, operator, author, and keynote speaker, and the founder and CEO of FranShip Brands.

Over more than two decades in franchising, he has led franchise organizations through growth, transformation, and operational complexity—giving him a firsthand perspective on what makes franchise systems work and the relationships that hold them together.

Foreword by Don Yaeger

What I appreciate most about Kendall's approach is that it's grounded in experience, not theory. He doesn't write from the grandstand. He writes from the field—having made decisions, faced challenges, and built systems that had to perform in the real world.

This book reflects that.

It challenges leaders to think differently about how they build. It pushes beyond surface-level strategies and into the foundation of what makes a franchise system actually work. And it offers a clear, practical lens for anyone serious about doing this the right way.

If you're a franchisor, this book will challenge how you design and support your system.

If you're a franchisee, it will challenge how you show up within it.

And if you're building something meant to scale, it will challenge whether what you're creating is truly built to last.

The best organizations I've studied don't leave success to chance. They are intentional about how they build, how they lead, and how they work together.

That's what Kendall Ware is advocating for.

And that's why this book matters.

Don Yaeger, 13-time New York Times bestselling author

Don Yaeger

13× New York Times bestselling author

Praise

What Franchise Leaders Are Saying

As a large multi-brand franchisee, we recognize that sustainable growth and operational excellence depend on more than just systems—they require genuine partnership and cultural alignment. Built for Franchising: The Advantage Is FranShip® offers a proven framework for building strong, collaborative relationships between franchisors and franchisees, grounded in mutual respect, open communication, and a shared commitment to brand success. Drawing on real-world examples from leading operators, this book delivers actionable strategies for aligning people, optimizing operations, and driving financial performance across diverse brands and markets.

Kendall Ware's FranShip® philosophy resonates with those managing complex portfolios: it's about transforming transactional arrangements into enduring alliances. From selecting culturally aligned teams to empowering local marketing and amplifying brand value, this book is an essential guide for franchisees and franchisors who want to scale with integrity, protect their investments, and create a legacy of excellence across every brand they operate.

Greg FlynnFounder & CEO, The Flynn Group

Built for Franchising gets to the heart of what actually determines franchise success — the relationship between the franchisor and the franchisee. Kendall Ware calls it FranShip, and once you read this book, you'll wonder how the industry ever operated without that word.

Darin HarrisCEO, The Goddard School · Former CEO, Jack in the Box

Kendall Ware doesn't just write about franchising—he cranks the amp to eleven on what authentic partnership, culture, and operational excellence should really sound like. Built for Franchising is packed with real-world wisdom, practical strategies, and people-first leadership lessons that prove sustainable growth happens when franchisors and franchisees stop acting transactional and start acting like bandmates playing the same setlist...a philosophy Kendall calls, FranShip. If you care about building a brand with consistency, soul, and long-term impact, this book deserves a front-row spot in your business library.

Jim KnightKeynote Speaker · Bestselling Author · Impact Catalyst

As a former franchisee and current franchisor executive, Built for Franchising offers a uniquely grounded and practical perspective on franchising. It goes beyond theory to deliver a commonsense, experience-driven approach—addressing not only tactical execution, but also the real-world, day-to-day scenarios that ultimately determine brand success.

Chris DawsonPresident, 7 Brew · Former CEO, Walk-On's Sports Bistreaux

The more I watch operators navigate the incredible technology transformation we're in, the clearer it becomes that technology doesn't run restaurants. People do. Built for Franchising is a reminder that the franchisor-franchisee relationship is the actual infrastructure that either amplifies or undermines everything else, including your tech stack. In a world moving this fast, this book is an anchor.

Kelly EstenCMO & Enterprise COO, Toast

Kendall Ware just handed every franchisor, operator, and investor the road map. Bring a pencil. You'll want to highlight every lesson on relationships, alignment, and the unit-level execution that actually separates the systems that compound from the ones that quietly fall apart.

Gregg MajewskiFounder & CEO, Craveworthy Brands · Former CEO, Jimmy John's

Built for Franchising puts into practice what IFA has long advocated: that the franchisor-franchisee relationship is not a transaction but a true partnership—one where mutual respect, shared standards, and open communication are the foundations of lasting success. Kendall Ware's FranShip framework is exactly the kind of practical, field-tested thinking that strengthens the franchise community from the unit level up.

Matthew HallerPresident & CEO, International Franchise Association
Built for Franchising by Kendall Ware, hardcover edition

Built for Franchising

By Kendall Ware

Published by Entrepreneur® | Books

Pre-Order Available Now

Ships November 17, 2026